COLLECTIVE LABOUR AGREEMENT NOW

!On 25 November, we go on mass strike! – Time to go on the offensive!

For wages that allow us to live, secure employment and rights for everyone! For the immediate signing of a Collective Labour Agreement (CLA)!

Dear colleagues,

We draw strength and inspiration from the magnificent international mobilisation of workers at 113 ports across five continents, who stood up against war plans and the interests of business conglomerates under the slogan: “We do not work for war.” We took part in this mobilisation too. The historic strike of 30 October proved in practice what the working class can achieve when it organises, makes collective decisions and coordinates its actions across workplaces and borders. When workers take matters into their own hands, they can stand in the way of these plans and fight for the life they deserve.We are living through a period of escalating imperialist military conflicts and geopolitical rivalries in the wider region.

These are dangerous plans driven by major monopolies and business groups seeking a greater share of the spoils in the region to serve their own interests—interests that have nothing to do with those of the working class or the peoples of the region.

Our everyday lives are becoming increasingly difficult. Rising prices are crushing our income. Food, energy and essential goods are becoming more expensive, while rent is taking up an ever-larger share of our wages. We cannot afford to cover our basic needs. We run out of money before the end of the month and can barely afford to heat our homes in winter. We are being told to prepare for a winter without adequate heating, to cut back on our needs even further and to get used to living with deprivation.

At the same time, Teleperformance and similar monopolies continue to count their profits.

War preparations and our country’s involvement in imperialist rivalries place additional burdens on the shoulders of workers and ordinary people. There is plenty of money for military spending and corporate investments, but when it comes to our own needs, we are always told that “there is no money”.

And amid all this, Teleperformance is tightening the screws more and more!

We know first-hand what it means to face increasing workloads, pressure to meet ever-higher targets, exhausting working hours, constant changes to projects and the insecurity created by fixed-term contracts. The workload is increasing, expectations are growing and the pace of work is becoming more intense. Breaks are being scrutinised, and even the time a worker needs to go to the toilet has become subject to management monitoring and approval. Every minute is counted, and any failure to meet targets can become an excuse for dismissal.

Short-term contracts, insecurity and intimidation over whether we will be left without a job, while their profits continue to grow! Management wants workers isolated, powerless and frightened of dismissal or non-renewal of their contracts, willing to accept less and demand nothing.

Now is the time to go on the offensive!

Inspired by the dockworkers who stood up and made their voices heard, we declare: ENOUGH IS ENOUGH!

Against the reality they have created for us, where our needs are treated as a cost and their profits are placed above our lives, WE PUT OUR OWN NEEDS FIRST!

Through our struggle and a series of mass strikes, we have won pay rises and improvements in a number of departments. Nothing is given to us for free. Every achievement has come through our collective action.

We have made it clear that we will not stop until a Collective Labour Agreement is signed!

Our demands:


1. Substantial wage increases and recognition of previous work experience (seniority).
 


2. Permanent, open-ended employment contracts for everyone, directly with Teleperformance. End the disgraceful practice of payroll intermediary companies.
 


3. A seven-hour working day, five-day working week and 35-hour working week, with decent breaks.
Two rest days for every seven working days. A 60-minute break.


4. Support measures for maternity and parenthood.


• Free early childhood education and childcare services, or full coverage of the costs through vouchers.

• Free creative activities and summer camps for children during school holidays.

• An annual allowance of €100 per working parent for school supplies for each child.

Special measures for colleagues with disabilities or serious chronic illnesses, as well as for employees responsible for caring for relatives with disabilities.

For colleagues holding special-purpose visas: protection against dismissal and coverage of relocation costs.

We are not asking for favours. We are demanding what we are entitled to from the wealth we produce every single day through our work. Our strength lies in our collective organisation: in ensuring that no colleague is left alone, in discussing our problems, organising ourselves and taking joint action in every department and every project.

ON 25 NOVEMBER, WE SHUT DOWN THE LINES – WE STOP WORKING!

The 25 November strike must become everyone’s struggle!

EVERYONE OUT FOR THE 24-HOUR STRIKE ON 25 NOVEMBER!

TIME TO GO ON THE OFFENSIVE!

NO ONE STANDS ALONE!COLLECTIVE LABOUR AGREEMENT NOW!

EVERYONE OUT FOR THE 24-HOUR STRIKE ON 25 NOVEMBER! We put our needs first!

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